- Frequently Asked Questions
- Recyclable & Non-recyclable
- Trash Removal
- Recycling Removal
- Bulk Pick-up
Residential:
For new customers, additional/or reduction of carts and cancellations, please contact the City of Venus at utilitybilling@cityofvenus.org.
For all service-related issues (including cart replacement) and any bulk/brush requests over the 2 cubic yard maximum, please contact Frontier Waste Solutions at 469- 444-1555.
Commercial:
For new customers, increases/decreases in service, extra pickups, additional/removal of containers and cancellations, please contact the City of Venus at utilitybilling@cityofvenus.org.
For all service-related issues, please contact Frontier Waste Solutions at 469- 444-1555.
Recyclable
- Aluminum cans
- Plastic bottles (milk, water, detergent, shampoo)
- Glass bottles: clear, green, and brown
- Steel and tin cans
- Newspaper
- Uncoated paperboard (cereal boxes, food boxes, snack boxes)
- Uncoated printing and office paper
- Uncoated corrugated cardboard
Non-Recyclable
- Plastic bags
- Ceramics
- Light bulbs
- Soiled paper (pizza boxes, paper plates and cups
- Metal and glass cookware
- Food waste
- Napkins, paper towels, paper plates, and plastic utensils
- Your trash bin must be at the curb by 7:00 am on designated pick-up days (Wednesday). Trucks will run from 7am – 6pm each pick-up day and your trash may be picked-up at anytime during this period.
- All items must be placed in a sealed plastic bag inside the approved trash bin.
- NO trash bags outside of the trash bin will be picked up.
- Trash bin must be facing with the opening towards the street and wheels towards the house and at least 3-4 ft from any other objects.
- Your recycling bin must be at the curb by 7:00 am on designated pick-up days (Wednesday). Trucks will run from 7am – 6pm each pick-up day and your recycling bin may be picked-up at anytime during this period.
- Please review the Recycling Guidelines for better assistance as to what can or cannot be recycled.
- Recycling bin must be facing with the opening towards the street and wheels towards the house and at least 3-4 ft from any other objects.
Frontier will pick-up bulk every 1st Wednesday of the month (2 cubic yard limit) be sure to schedule through the app.
Download our app for updates in your area! Pick- Up Reminders / Holiday Changes / Pay your Bill Just scan the QR code above!! Apple & Google Avail.

Residential:
For new customers, additional/or reduction of carts and cancellations, please contact the City of Venus at utilitybilling@cityofvenus.org.
For all service-related issues (including cart replacement) and any bulk/brush requests over the 2 cubic yard maximum, please contact Frontier Waste Solutions at 469- 444-1555.
Commercial:
For new customers, increases/decreases in service, extra pickups, additional/removal of containers and cancellations, please contact the City of Venus at utilitybilling@cityofvenus.org.
For all service-related issues, please contact Frontier Waste Solutions at 469- 444-1555.
Recyclable
- Aluminum cans
- Plastic bottles (milk, water, detergent, shampoo)
- Glass bottles: clear, green, and brown
- Steel and tin cans
- Newspaper
- Uncoated paperboard (cereal boxes, food boxes, snack boxes)
- Uncoated printing and office paper
- Uncoated corrugated cardboard
Non-Recyclable
- Plastic bags
- Ceramics
- Light bulbs
- Soiled paper (pizza boxes, paper plates and cups
- Metal and glass cookware
- Food waste
- Napkins, paper towels, paper plates, and plastic utensils
- Your trash bin must be at the curb by 7:00 am on designated pick-up days (Wednesday). Trucks will run from 7am – 6pm each pick-up day and your trash may be picked-up at anytime during this period.
- All items must be placed in a sealed plastic bag inside the approved trash bin.
- NO trash bags outside of the trash bin will be picked up.
- Trash bin must be facing with the opening towards the street and wheels towards the house and at least 3-4 ft from any other objects.
- Your recycling bin must be at the curb by 7:00 am on designated pick-up days (Wednesday). Trucks will run from 7am – 6pm each pick-up day and your recycling bin may be picked-up at anytime during this period.
- Please review the Recycling Guidelines for better assistance as to what can or cannot be recycled.
- Recycling bin must be facing with the opening towards the street and wheels towards the house and at least 3-4 ft from any other objects.

Frontier will pick-up bulk every 1st Wednesday of the month (2 cubic yard limit) be sure to schedule through the app.
Download our app for updates in your area! Pick- Up Reminders / Holiday Changes / Pay your Bill Just scan the QR code above!! Apple & Google Avail.

Frequently Asked Questions
Recyclable & Non-recyclable
Trash Removal
Bulk Pick-up